RAC Warranty
Although we take care and pride in ensuring all our vehicles are in their best condition when sold, sometimes things can go wrong. We’d like to offer you added peace of mind when driving your new vehicle. As part of the RAC Dealer Network, every eligible vehicle we sell includes an RAC Warranty.
What does this mean?
Every vehicle sold comes with the following:
-
RAC Maintenance and Repair Warranty
RAC Maintenance and Repair Warranty with all makes and models and can give you the extra reassurance in the event of something happening to your vehicle. For additional peace of mind, you can extend the term of the warranty to up to 36 months for an additional fee. -
12 months free RAC Breakdown cover**
Every vehicle includes free 12 months RAC Breakdown Cover, which may require activation.
RAC Accident Care - Your RAC breakdown cover includes Accident Care and Motor Legal Care (for the duration of Breakdown Cover). -
Car Data Check
Evidences the vehicle you are buying isn’t stolen, written off or have any outstanding finance. - No excess to pay
With repair facilities: To make a claim against your RAC Warranty, you can return your vehicle to us or another VAT registered garage to diagnose the fault.
Or without repair facilities: To make a claim against your RAC Warranty, you can book your repair at an RAC Approved Garage by visiting www.rac.co.uk/warrantyclaim, or at any VAT registered garage.
*Eligibility for each level of warranty is based on age and mileage of vehicle at time of purchase
**RAC Breakdown Cover is a regulated product and Terms & Conditions apply. The product is provided by RAC Motoring Services (Registered No 01424399) and/or RAC Insurance Ltd (Registered No 2355834). Registered in England; Registered Offices: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Motoring Services is authorised and regulated by the Financial Conduct Authority in respect of insurance mediation activities. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority
RAC Warranty is a non-regulated product, provided by an Assurant company: The Warranty Group Services (Isle of Man) Limited (TWGSIOM), Company No. 94279C, whose registered address is Third Floor, St George’s Court, Upper Church Street, Douglas, Isle of Man, IM1 1EE
RAC MAINTENANCE AND REPAIR WARRANTY
RAC Maintenance and Repair Warranty is one of the leading products in the market. To suit the needs of all our customers we have 1 level of warranty RAC PLATINUM PLUS. You can also choose to extend the length of your warranty term as the older your vehicle gets; the more likely repairs are needed.
As part of the Agreement, we include maintenance due to failure of certain parts, including maintenance repairs required following a manufacturer's service, as listed under the heading 'Parts which are included'. A failure is the failure of a component to perform its normal function.
Parts which are included:
All mechanical and electrical partsAll mechanical and electrical parts are included for failure to perform their normal function on the vehicle together with:
Turbo (Factory fitted)All Failures due to carbonisation are not covered including the Variable Nozzle Turbine (VNT) or Wastegate Actuator or any other part of the Turbo. Foreign object damage is not covered on any turbo claim.
Catalytic Converter & Diesel Particulate Filter (DPF)
Air Conditioning / Climate Control (Factory fitted)
In-car entertainment (Factory Fitted) up to a maximum of £100 (inclusive of VAT) per repair request.
Key Remote Fobs and Key Cards (up to a maximum of £100 (inclusive of VAT) per repair request).
Timing beltsProvided there is proof that the manufacturer's replacement recommendations have been complied with and they are free from contamination.
CasingCylinder block, gearbox, transfer box, differentials and axle if they have been damaged by a failure of one of the included parts.
Additional benefits include;
- £2,000 individual claim limit with unlimited claims
- Full UK and European Coverage (Warranty only)
- Available for 1, 2 or 3 years
Vehicle-based policy: This covers the vehicle registered on the policy, which has to be the vehicle purchased from the dealer. The vehicle is covered by whoever is driving.
Roadside and RecoveryIf your vehicle breaks down within the UK more than ¼ mile from your home, we will send help to repair the vehicle at the roadside. This could be a permanent or temporary repair. If we are unable to repair the vehicle at the roadside, we will recover the vehicle and passengers to:
- an approved garage; or
- another local garage; or
- a single destination of your choice within the UK.
A maximum recovery of 10 miles for a tyre fault, where the vehicle is not carrying a serviceable spare tyre, the tyre repair equipment provided by the vehicle's manufacturer or a locking wheel nut key.
Van Broken Down?
Being involved in a vehicle breakdown can be an upsetting experience - especially if you don't have breakdown cover in place. If your van has broken down or your van won't start, but you're not an RAC member, don't worry - we can still help you.
How? This guide will cover exactly what you need to do if your vehicle breaks down and you need instant breakdown cover - including clear, step-by-step instructions to help us get to you as soon as we can.
We'll also detail the benefits of RAC membership, and the level of breakdown cover you can expect from us
Broken Down without any Breakdown Cover?
If you've broken down and need immediate breakdown cover, don't panic. Stay calm and follow these five steps:
- Call 0333 2000 999
- Tell us where you are
- We'll help if you've broken down or your vehicle won't start
- Join RAC for the year - prices will differ from those online and we'll add an emergency callout charge
- You can choose your breakdown package but for the first 24 hours you'll be on Roadside assistance only
